|PRIVACY AND COOKIES|
|Spider Office aim to operate in accordance with the Data Protection Act 1998- Updated Data Protection Legislation & General data Protection Regulations (GDPR) May 2018.|
We do not supply customer information to third parties * subject to clause e below and we will make our reasonable endeavours to ensure that these third parties treat your personal data in a legal and appropriate way. We will only use your email address or telephone number to confirm your order; to contact you should a problem arise; for administrative purposes or operational reasons relating to our service. We will never combine these communications with marketing promotions that you have a legal right to opt out of.
We hold the personal data that you supplied in the course of placing your order or enquiry. The data normally consists of: product information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order. We will not request further personal information from you e.g race or religion.
We will retain the personal information you supply to us in the course of submitting an order or enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.
If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which it will be deleted.
Your information will be: securely stored on hardware that has limited access to only relevant persons: and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.
You can check the information that we hold about you by emailing us at [email protected]. If you find any inaccuracies we will delete, correct it promptly or delete you from our database.
If you have a query regarding privacy please contact us at:[email protected] or call 0121 328 0831
Cookies are used on this shopping site. These keep track of the contents of your shopping cart once you have selected an item. Cookies also store your delivery address and details if you select the 'Remember Me' option.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access our services, you must have cookies enabled if you wish to shop online at Spider Office.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. However, doing so will prevent you from making online purchases with Spider Office. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Delivery and payment purposes ( delivery company and payment gateway)